I have recently contacted you 2 times this month to set up a payment plan with on car accident on January 21st 2008 and i have cooperated to try to send you a payment but everyone I talk to does not want to accept it i have informed the receptionists on how much me and my husband are able to send and no one will cooperate with me I have made an effort to pay you and nobody will accept it so I really don't know what to do if there is any thing that I can do to get some help with my account I would really appreciate if you would let me know please e mail me back at boles.christy@gmail.com the file number is 11-20007-1 thank you!!!